NPF – Don’t miss “Lean Approach to Delivering the Best Customer Experience”


Trista Niswander, Our Sunday Visitor and Fairrington’s Paula Stoskopf are co-presenting at this year’s National Postal Forum.

Join them on Wednesday, May 9 at 2:00 in 302A for “Lean Approach to Delivering the Best Customer Experience.”

There are many buzz terms have been used for process improvement. Regardless of the catch phrase, there is room to gain efficiencies and still deliver the best customer experience possible.

Learn some of the approaches used to streamlines processes to cut time, reduce errors and prevent rework. This session will involve the audience in the hands on use of tools that drive team collaboration and identify the root cause of an issue.

Each day we are tasked with to do more with less and still deliver the customer experience to grow our business, so it is really the time to work smarter.

We are looking forward to seeing you in San Antonio.