USPS New Service Measurement System – PRC Requests More Information

05/18/2017

USPS New Service Measurement System – PRC Requests More Information

The discussion on the USPS proposal to replace its existing service performance measurement system continues.

A bit of background, in January 2015, the USPS filed at the Postal Regulatory Commission, PRC, a proposal to the replace its existing service performance measurement system with a new internal measurement system, PI2015-1. They have been running the proposed systems in parallel with the existing legacy system.

On May 11, 2017, the USPS filed their report with the PRC for Q2 FY2017 that provides service performance measurement under both systems.

The USPS also requested that the PRC to issue a determination on use of the new system by June 1, 2017 on if they can move forward with utilizing only the new system.

Below is an overview from the report with a side by side comparison. Note that there are discrepancies.

On May 12, 2017, the PRC, filed another Chairman’s Information Request. In the request, they ask the USPS to clarify some of its proposals in the original docket. In the request, the PRC requests additional information regarding the following:

  • Additional details on third party audit process
  • Where the actual measurements obtained under the proposed system fall outside the margin of error of the actual measurements obtained under the legacy system
  • Identify possible limitations or concerns with the reported data
  • Identify and explain all statistically significant differences between the first mile, last mile, and processing times derived from the proposed measurement system and EXFC data
  • Statistical data that normally accompanies service performance reports (e.g., margins of error, confidence intervals, etc.)
  • Explain why the margins of error for some products are greater in the proposed system than in the legacy system
  • Clarification on “First-Class Mail Single-Piece Letters and Postcards, First-Class Mail Flats, and Standard Mail state that the last mile methodology changed substantially from the initial statistical design, primarily by using unweighted pieces to construct the last mile profile”
  • Additional details on First-Class Mail Single-Piece Letters and Postcards state that some technical issues with identifying and tracking unique mailpieces through automation based on processing scans existed during the quarter
  • Several narratives for Standard Mail reference a lack of end-to-end coverage for certain districts
  • Samples for USPS Marketing Mail and Bound Printed Matter Flats were combined