Test Period for Postage Assessment Notifications


October 11, 2016

Industry Alert

Test Period for Postage Assessment Notifications

 As a reminder, the USPS will begin Assessments for Full-Service Metrics beginning in November 2016 for October data.

On September 12, 2016 the USPS turned on the capability for Full-Service mailers to test the receipt of automated notifications when they exceed their monthly threshold for the Full-Service metrics. Another set of notifications will be sent after 6:00 PM (CT) on October 11, 2016. These notifications are for test purposes only and no action is required. More information about the assessment process can be found in section 6.0 of the Publication for Streamlined Acceptance for Letters and Flats found here: Publication for Streamlined Mail Acceptance for Letters and Flats.

In the automated notification process the USPS is sending postage assessment notifications to email addresses associated to BCG user roles in the following order of precedence:

Verification Assessment Evaluator  (Business Service Administrator (BSA) or User Role) if no VAE is identified notification is sent to;

  • BSA for Manage Mailing Activity if there is no BSA for Manage Mailing Activity notification is sent to;
  • BSA for alternate PostalOne! service; Audit Mailing Activity, eVS/PRS Customer, Scan Based Payment Customer

Prior to the November 2016 Assessment date, USPS is encouraging mailers to review their current user roles within the Business Customer Gateway. The document posted here provides you with step by step instructions to review, change and add user roles within the Business Customer Gateway.

To ensure mailers are prepared for the October 2016 assessment date, the Postal Service will continue outreach to every mailer and support the Mailer Scorecard Hotline calls. We encourage mailers to access the Full-Service Mail Quality Metrics and reach out to local USPS BMEU staff for assistance. Any irregularities or questions with the Mailer Scorecard should be reported through the webinar hotline calls, PostalOne! Helpdesk at 800-522-9085 or via email at postalone@usps.gov. Include the phrase “Mailer Scorecard” in the subject line of the email.

Below is dial-in information for the Mailer Scorecard Hotline Webinar that will be held every Wednesday and Friday at 2PM (EDT) through October 2016.

Go to https://uspsmeetings.webex.com/uspsmeetings/j.php?MTID=mef6ed0d2d8023631b8a1f19aba177b27