OIG Presents Concerns with the Lack of Service Standard Change Information


2014/10/09 The OIG has issued a memorandum to the USPS Vice President of Operations citing their concerns with the lack of service standard change information in area mail processing feasibility studies.

The memorandum states, “the Postal Service has not analyzed the impact of planned service standard changes or informed stakeholders of the changes related to Phase 2 consolidations. Specifically, management did not complete the service standard impacts worksheet in 91 of the 95 AMP feasibility studies.”