Enterprise Payment System (EPS) Informational Series


The United Stated Postal Service has announced a series of informational sessions on EPS and the migration process.

o   Call-in toll-free number (US): 1-855-860-7461

  • Conference Code: 358 251 5082

EPS will replace the current product-centric payment with a centralized account processing system enabling customers to pay and manage their service online using a single account.

EPS allows customers to pay for Postal products and services through a single account, called the Enterprise Payment Account (EPA). EPS supports commercial, domestic and international products and services which includes First-Class Mail, USPS Marketing Mail, Periodicals, Electronic PO Boxes Online (EPOBOL) and Address Quality Products.
  • Trust Account: Allows you to directly deposit funds to your USPS payment account for transactions.
    • Trust Accounts can be funded through:
      • Check, cash, or money order deposited at designated retail units (https://postalpro.usps.com/EPS/RetailLocations). You are no longer restricted to deposit at the Zip Code where your permit/publication is held. Note: As an EPS customer, you must provide your 10-digit EPA number, not your permit/publication number, to make a deposit to your Trust Account.
      • Fedwire Transfer -a service provided by the Federal Reserve bank to electronically deposit funds into your account
      • ACH Credit – electronic method to deposit funds into your account directly from your banking institution.
  • ACH Debit: Allows USPS to withdraw payment transactions directly from your bank account.

The USPS has posted a Fact Sheet that walks the user through how to enroll, create an account, migrate CAPS Account, setup payment methods and link account. To keep up to date on the latest regarding EPS, visit the USPS Enterprise Payment System site on PostalPro.

USPS representatives are also reaching out to mailers to help them through the upgrade process. For CAPS users, the Postal Service has announced the retirement of CAPS on April 1, 2019.